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Return Policy
Refund and Return Policy
Last Updated: 1/1/2024
All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products sold through Ella Alden,
Non-Refundable Items or Services
All items purchased from Ella Alden are non-refundable unless otherwise specified in writing by Ella Alden.
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 3 days of receiving the item. In such cases, a replacement may be provided at the discretion of Ella Alden.
Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 3 days for a possible refund or exchange.
Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
Email: ellasfindsanddesign@gmail.com
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check Ella Alden for updates.